Categorizing impacts of implementing Enterprise Content Management Systems

Abstract

This technical report contributes a framework for categorizing impacts of implementing Enterprise Content Management Systems. The results of a literature study on the potential impacts are presented. The categorization framework is designed taking a rigorous design research approach. A combination of the framework and the impacts has been used in a case study research and based on the results, a few changes to the previous results were necessary.

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Cite this paper

@inproceedings{Grahlmann2009CategorizingIO, title={Categorizing impacts of implementing Enterprise Content Management Systems}, author={Knut Grahlmann and Cokky Hilhorst and Sander van Amerongen and Remko Helms and Sjaak Brinkkemper}, year={2009} }