Case study: longitudinal comparative analysis for analyzing user behavior

  title={Case study: longitudinal comparative analysis for analyzing user behavior},
  author={Jhilmil Jain and Susan Boyce},
  booktitle={CHI Extended Abstracts},
In this case study we describe a four-step process for eliciting and analyzing user behavior with products over an extended period of time. We used this methodology for conducting a comparative study of two mobile applications over a period of seven months with 17 participants. To focus the discussion, we are concentrating on the methodology rather than the results of the study. 
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