Case research in operations management

  title={Case research in operations management},
  author={Christopher A. Voss and Nikos Tsikriktsis and Markham T. Frohlich},
  journal={International Journal of Operations \& Production Management},
This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations management researchers wishing to design, develop and conduct case‐based research. 

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