Capturing the mood: facebook and face-to-face encounters in the workplace

  title={Capturing the mood: facebook and face-to-face encounters in the workplace},
  author={Gloria Mark and Shamsi T. Iqbal and Mary Czerwinski and Paul Johns},
What makes people feel happy, engaged and challenged at work? We conducted an in situ study of Facebook and face-to-face interactions examining how they influence people's mood in the workplace. Thirty-two participants in an organization were each observed for five days in their natural work environment using automated data capture and experience sampling. Our results show that online and offline social interactions are associated with different moods, suggesting that they serve different… CONTINUE READING
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