Corpus ID: 146306493

Can you complain? Cross-cultural comparison of indirect complaints in Russian and American English

@inproceedings{Kozlova2004CanYC,
  title={Can you complain? Cross-cultural comparison of indirect complaints in Russian and American English},
  author={Iryna Kozlova},
  year={2004}
}
  • Iryna Kozlova
  • Published 2004
  • Psychology
  • This paper investigates the structure and cultural styles of indirect complaints in Russian and American English, and politeness strategies used by native speakers of these languages when complaining. It has been found that although indirect complaints in these languages are structured similarly, in some instances Russian complaints lack the problem solution component and optimistic attitude towards the resolution of the problem in the centre of the complaints. Humorous complaints in American… CONTINUE READING

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