Can we have routine measurement of patient satisfaction in acute psychiatric settings? A cross sectional study.

Abstract

Patient satisfaction is considered an important indicator of the quality of care in psychiatric services. Its importance has been widely studied, but the literature identifies methodological problems deriving from samples with low response rates and exclusion criteria which would seem to imply a kind of exclusion in the evaluations of less compliant… (More)
DOI: 10.1016/j.apnu.2015.07.006

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