Can job redesign interventions influence a broad range of employee outcomes by changing multiple job characteristics? A quasi-experimental study.

@article{Holman2016CanJR,
  title={Can job redesign interventions influence a broad range of employee outcomes by changing multiple job characteristics? A quasi-experimental study.},
  author={David Holman and Carolyn Axtell},
  journal={Journal of occupational health psychology},
  year={2016},
  volume={21 3},
  pages={284-95}
}
Many job redesign interventions are based on a multiple mediator-multiple outcome model in which the job redesign intervention indirectly influences a broad range of employee outcomes by changing multiple job characteristics. As this model remains untested, the aim of this study is to test a multiple mediator-multiple outcome model of job redesign. Multilevel analysis of data from a quasi-experimental job redesign intervention in a call center confirmed the hypothesized model and showed that… CONTINUE READING
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