Can dissonance engineering improve risk analysis of human–machine systems?

@article{Vanderhaegen2017CanDE,
  title={Can dissonance engineering improve risk analysis of human–machine systems?},
  author={Fr{\'e}d{\'e}ric Vanderhaegen and Oliver M. J. Carsten},
  journal={Cognition, Technology & Work},
  year={2017},
  volume={19},
  pages={1-12}
}
The paper discusses dissonance engineering and its application to risk analysis of human–machine systems. Dissonance engineering relates to sciences and technologies relevant to dissonances, defined as conflicts between knowledge. The richness of the concept of dissonance is illustrated by a taxonomy that covers a variety of cognitive and organisational dissonances based on different conflict modes and baselines of their analysis. Knowledge control is discussed and related to strategies for… CONTINUE READING