Can Reputation Discipline the Gig Economy?: Experimental Evidence From an Online Labor Market

  title={Can Reputation Discipline the Gig Economy?: Experimental Evidence From an Online Labor Market},
  author={Alan Benson and Aaron Sojourner and Akhmed Umyarov},
  journal={Information Technology \& Systems eJournal},
Just as employers face uncertainty when hiring workers, workers also face uncertainty when accepting employment, and bad employers may opportunistically depart from expectations, norms, and laws. However, prior research in economics and information sciences has focused sharply on the employer's problem of identifying good workers rather than vice versa. This issue is especially pronounced in markets for gig work, including online labor markets, where platforms are developing strategies to help… Expand
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Can Reputation Discipline the Gig Economy? Experimental Evidence from an Online Labor Market
The effects of employer reputation in an online labor market (Amazon Mechanical Turk) in which employers may decline to pay workers while keeping their work product are examined, finding that working only for good employers yields 40% higher wages. Expand
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