CUTA: a simple, practical, low-cost approach to task analysis

  title={CUTA: a simple, practical, low-cost approach to task analysis},
  author={Daniel Lafreni{\`e}re},
e main goal of a use?mterfare is to support the user's tasks. In order to ensu~e ~------' --------/ at a user interface appropriately supports ta~esigner-must-understancf how people actually work. Task analysis is a method of determining this. Many task analysis techniques exist, but few are simple to understand and use. Most are based on abstract concepts (such as formulas or diagrams) and require substantial documentation that users will neither read nor understand. Another problem appears to… CONTINUE READING
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