• Engineering, Geography
  • Published 2013

CUSTOMER'S REQUIREMENTS OF MULTI-MODAL TRAVEL INFORMATION SYSTEMS

@inproceedings{Pretorius2013CUSTOMERSRO,
  title={CUSTOMER'S REQUIREMENTS OF MULTI-MODAL TRAVEL INFORMATION SYSTEMS},
  author={Henry Pretorius and Jared Thomas},
  year={2013}
}
Government's long term outcomes for transport require network operators increasingly to inform and shape choices their customers make about whether, when and how they use the network. The purpose of this research is two-fold: 1) To provide evidence-based recommendations that identify customers' key information needs, and 2) To provide best practice guidance as to how the NZTA can best offer and "push" delivery of multi-modal travel information. This work will be carried out in three stages: 1… CONTINUE READING

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