• Corpus ID: 7554606

CRM performance analysis using the concept of genetic fuzzimetric technique

  title={CRM performance analysis using the concept of genetic fuzzimetric technique},
  author={Issam M. Kouatli},
  • I. Kouatli
  • Published 15 November 2017
  • Computer Science
Fuzzy logic and Genetic Algorithm combination is becoming popular intelligent technique among researchers to investigate the decision making process in different application fields. This paper proposes a methodology of performance analysis of CRM systems based on such hybridization of fuzzy logic and genetic Algorithm. The technique is referred to as Genetic Fuzzimetric Technique. It is based on a concept of Fuzzimetric Arcs that defines the initial selections of fuzzy sets and allowing the… 

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