CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development

  title={CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development},
  author={Wanda J. Orlikowski},
  journal={MIS Quarterly},
This paper presents the findings of an empirical study into two organizations’ experiences with the adoption and use of CASE tools over time. Using a grounded, theory research approach, the study characterizes the organizations’ experiences in terms of processes of incremental or radical organizational change. These findings are used to develop a theoretical framework for conceptualizing the organizational issues around the adoption and use of these tools--issues that have been largely missing… CONTINUE READING
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