Bypassing the dinosaurs? – How middle managers become the missing link in lean implementation

@inproceedings{Holmemo2016BypassingTD,
  title={Bypassing the dinosaurs? – How middle managers become the missing link in lean implementation},
  author={Marte Daae-Qvale Holmemo and Jonas A. Ingvaldsen},
  year={2016}
}
Failure or unsatisfactory results from organisational transformations aiming at excellence are often attributed to lack of management support and commitment. Why these issues become problematic has only been superficially explored in the literature, and typically no distinctions are made between different layers of management. This study explores why management support and commitment become problematic in lean transformations in public service organisations. Based on multiple case studies, we… CONTINUE READING