Butler lies: awareness, deception and design

@inproceedings{Hancock2009ButlerLA,
  title={Butler lies: awareness, deception and design},
  author={Jeffrey T. Hancock and Jeremy P. Birnholtz and Natalya N. Bazarova and Jamie Guillory and Josh Perlin and Barrett Amos},
  booktitle={CHI},
  year={2009}
}
Instant messaging (IM) is a common and popular way for co-workers, friends, and family to stay in touch, but its"always-on properties can sometimes lead people to feel overexposed or too readily available to others for conversation. This, in turn, may lead people to deceive others about their actual status or availability. In this paper, we introduce the notion of the "butler lie to describe lies that allow for polite initiation and termination of conversations. We present results from a field… CONTINUE READING
Highly Cited
This paper has 70 citations. REVIEW CITATIONS
Recent Discussions
This paper has been referenced on Twitter 6 times over the past 90 days. VIEW TWEETS

From This Paper

Figures, tables, and topics from this paper.
41 Citations
6 References
Similar Papers

Citations

Publications citing this paper.
Showing 1-10 of 41 extracted citations

70 Citations

051015'10'12'14'16'18
Citations per Year
Semantic Scholar estimates that this publication has 70 citations based on the available data.

See our FAQ for additional information.

References

Publications referenced by this paper.
Showing 1-6 of 6 references

White cyberlies: The use of deceptive instant messaging statuses as a social norm Paper presented at the Conference of the International Communication

  • M. Vanden Abeele, K. Roe
  • 2008
Highly Influential
7 Excerpts

Politeness: Some universals in language usage

  • P. Brown, S. Levinson
  • 1987
Highly Influential
4 Excerpts

White lies in interpersonal communication: a taxonomy and preliminary investigation of social motivations

  • C. Camden, M. C. Motley, A. Wilson
  • Western Journal of Speech Communication,
  • 1984
Highly Influential
4 Excerpts

Opening up closings

  • E. A. Schegloff, H. Sachs
  • Semiotica, 8,
  • 1973
Highly Influential
5 Excerpts

Similar Papers

Loading similar papers…