Butler lies: awareness, deception and design

@inproceedings{Hancock2009ButlerLA,
  title={Butler lies: awareness, deception and design},
  author={Jeffrey T. Hancock and Jeremy P. Birnholtz and Natalya N. Bazarova and Jamie Guillory and Josh Perlin and Barrett Amos},
  booktitle={CHI},
  year={2009}
}
  • Jeffrey T. Hancock, Jeremy P. Birnholtz, +3 authors Barrett Amos
  • Published in CHI 2009
  • Computer Science
  • Instant messaging (IM) is a common and popular way for co-workers, friends, and family to stay in touch, but its"always-on properties can sometimes lead people to feel overexposed or too readily available to others for conversation. This, in turn, may lead people to deceive others about their actual status or availability. In this paper, we introduce the notion of the "butler lie to describe lies that allow for polite initiation and termination of conversations. We present results from a field… CONTINUE READING

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