Business process maturity models: A systematic literature review

@article{Tarhan2016BusinessPM,
  title={Business process maturity models: A systematic literature review},
  author={Ayça Tarhan and Oktay T{\"u}retken and Hajo A. Reijers},
  journal={Information & Software Technology},
  year={2016},
  volume={75},
  pages={122-134}
}
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