Browsing with Alexa: Interrogating the impact of voice assistants as web interfaces

@article{Natale2020BrowsingWA,
  title={Browsing with Alexa: Interrogating the impact of voice assistants as web interfaces},
  author={Simone Natale and Henry Cooke},
  journal={Media, Culture \& Society},
  year={2020},
  volume={43},
  pages={1000 - 1016}
}
Voice assistants such as Siri, Alexa, and Google Assistant have recently been the subject of lively debates in regard to issues such as artificial intelligence, surveillance, gender stereotypes, and privacy. Less attention, however, has been given to the fact that voice assistants are also web interfaces that might impact on how the web is accessed, understood and employed by users. This article aims to advance work in this context by identifying a range of issues that should spark additional… 
Engaging students to fill surveys using chatbots: University case study
The use of chatbot or conversational agents is becoming common these days by the companies in many fields to make smart conversations with users. Backed by artificial intelligence and natural
Intelligente Persönliche Assistenten (IPA) mit Voice User Interfaces (VUI) als ‚Beteiligte‘ in häuslicher Alltags­interaktion. Welchen Aufschluss geben die Protokolldaten der Assistenzsysteme?
TLDR
The paper discusses how IPA log data can be used to analyze how the IPA systems operate through their connection to platforms and infrastructures, how the dialog systems are de­signed today and how users integrate them into their everyday social interaction.

References

SHOWING 1-10 OF 120 REFERENCES
Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants
  • Matthew B Hoy
  • Computer Science, Medicine
    Medical reference services quarterly
  • 2018
TLDR
This column will explore the basic workings and common features of today’s voice assistants, and discuss some of the privacy and security issues inherent to voice assistants and some potential future uses for these devices.
Bridging Screen Readers and Voice Assistants for Enhanced Eyes-Free Web Search
People with visual impairments often rely on screen readers when interacting with computer systems. Increasingly, these individuals also make extensive use of voice-based virtual assistants (VAs). We
Music, Search, and IoT
TLDR
How VAs are used in the home, the role of VAs as scaffolding for Internet of Things device control, and emergent issues of privacy for VA users are investigated and characterized.
Preparing for smart voice assistants: Cultural histories and media innovations
TLDR
It is argued that smart voice assistants are new media innovations prepared for consumers through pre-domestication and represent an emerging regime of power and influence based on technologised voice interaction.
Alexa vs. Siri vs. Cortana vs. Google Assistant: A Comparison of Speech-Based Natural User Interfaces
TLDR
A usability test of the most prestigious and internationally used Speech-based NUI (i.e., Alexa, Siri, Cortana and Google’s) shows that even though there are many services available, there is a lot to do to improve the usability of these systems.
Voices in and of the machine: Source orientation toward mobile virtual assistants
TLDR
This study provides a new dimension to those findings with regard to source orientation with voice-based, mobile virtual assistants enabled by artificial intelligence (AI), congruent with existing research, users of mobile assistants orient toward a technology.
Intelligent personal assistants: can they understand and be understood by accented L2 learners?
Abstract Second/foreign language (L2) classrooms do not always provide opportunities for input and output practice [Lightbown, P. M. (2000). Classroom SLA research and second language teaching.
Designing Web Interfaces - Principles and Patterns for Rich Interactions
TLDR
If you need to build or renovate a website to be truly interactive, this book gives you the principles for success.
Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
  • T. Araujo
  • Psychology, Computer Science
    Comput. Hum. Behav.
  • 2018
TLDR
This study investigates the relevance of anthropomorphism and social presence to important company-related outcomes, such as attitudes, satisfaction and the emotional connection that consumers feel with the company after interacting with the chatbot.
Asking more of Siri and Alexa: feminine persona in service of surveillance capitalism
  • H. Woods
  • Sociology
    Critical Studies in Media Communication
  • 2018
ABSTRACT This paper illuminates how gendered stereotypes can be leveraged to assuage anxieties surrounding artificially intelligent virtual assistants (AI VA). In particular, the analysis shows that
...
1
2
3
4
5
...