Browsing with Alexa: Interrogating the impact of voice assistants as web interfaces

  title={Browsing with Alexa: Interrogating the impact of voice assistants as web interfaces},
  author={Simone Natale and Henry Cooke},
  journal={Media, Culture \& Society},
  pages={1000 - 1016}
Voice assistants such as Siri, Alexa, and Google Assistant have recently been the subject of lively debates in regard to issues such as artificial intelligence, surveillance, gender stereotypes, and privacy. Less attention, however, has been given to the fact that voice assistants are also web interfaces that might impact on how the web is accessed, understood and employed by users. This article aims to advance work in this context by identifying a range of issues that should spark additional… 
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The paper discusses how IPA log data can be used to analyze how the IPA systems operate through their connection to platforms and infrastructures, how the dialog systems are de­signed today and how users integrate them into their everyday social interaction.


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  • Computer Science, Medicine
    Medical reference services quarterly
  • 2018
This column will explore the basic workings and common features of today’s voice assistants, and discuss some of the privacy and security issues inherent to voice assistants and some potential future uses for these devices.
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  • T. Araujo
  • Psychology, Computer Science
    Comput. Hum. Behav.
  • 2018
This study investigates the relevance of anthropomorphism and social presence to important company-related outcomes, such as attitudes, satisfaction and the emotional connection that consumers feel with the company after interacting with the chatbot.
Asking more of Siri and Alexa: feminine persona in service of surveillance capitalism
  • H. Woods
  • Sociology
    Critical Studies in Media Communication
  • 2018
ABSTRACT This paper illuminates how gendered stereotypes can be leveraged to assuage anxieties surrounding artificially intelligent virtual assistants (AI VA). In particular, the analysis shows that