Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing

  title={Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing},
  author={Wenyu Du and Shan Ling Pan},
  journal={IEEE Transactions on Engineering Management},
IT outsourcing (ITO) has created new issues for engineering management. Of these, a persistent problem concerns the boundaries between clients and vendors, which have the potential to damage even the most trusting and secure relationship. The rising trend of offshore sourcing has further exacerbated the issue, because of the national boundaries that ITO traverses in the offshore context. However, research on this issue has been limited; existing studies have mainly focused on the client… CONTINUE READING
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