Boundary Spanning and the Differentiated Effects of IS Project Deviations

  title={Boundary Spanning and the Differentiated Effects of IS Project Deviations},
  author={Kurt Schmitz},
In environments where risk planning does not eliminate disruptions, advancing risk management requires an improved understating of the relationships among different types of deviations. This empirical study of IT professionals in a single organization differentiates requirements fluctuations, staff fluctuations and technology fluctuations to reveal distinct performance effects from challenges emerging from different domains of the IS Project work system. Data in this setting also reveal… CONTINUE READING

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