Boosting Efficiency Through the Use Of IT?: Reconfiguring the Management of Mass Casualty Incidents in Germany

@article{Ellebrecht2014BoostingET,
  title={Boosting Efficiency Through the Use Of IT?: Reconfiguring the Management of Mass Casualty Incidents in Germany},
  author={Nils Ellebrecht and Stefan Kaufmann},
  journal={Int. J. Inf. Syst. Crisis Response Manag.},
  year={2014},
  volume={6},
  pages={1-18}
}
Processes of technological innovation are often rationalised with the promise of improved efficiency. Using the example of the development and introduction of an information technology system for managing mass casualty incidents, this article shows that this hope may indeed be substantiated. Yet, an assessment of the societal impacts might show that these improvements often happen in unexpected places or ways. They invariably emerge in relation to organisational structures, cultural influences… 
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