Bibliometric analysis of service science research: An assessment of institutional and individual research productivity

@article{Chuan2010BibliometricAO,
  title={Bibliometric analysis of service science research: An assessment of institutional and individual research productivity},
  author={Tan Kay Chuan and Atarod Goudarzlou},
  journal={2010 7th International Conference on Service Systems and Service Management},
  year={2010},
  pages={1-6}
}
The purpose of this research is to investigate the global contribution of researchers towards the literature on service science between 1995 and 2008. In achieving this aim, a review of papers published in five top service research journals was carried out. Papers from the following five service research journals were reviewed: International Journal of Service Industry Management, Journal of Services Marketing, Journal of Service Research, Managing Service Quality, and Service Industries… CONTINUE READING

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