Bibliometric analysis of service science research: An assessment of institutional and individual research productivity

  title={Bibliometric analysis of service science research: An assessment of institutional and individual research productivity},
  author={Tan Kay Chuan and Atarod Goudarzlou},
  journal={2010 7th International Conference on Service Systems and Service Management},
The purpose of this research is to investigate the global contribution of researchers towards the literature on service science between 1995 and 2008. In achieving this aim, a review of papers published in five top service research journals was carried out. Papers from the following five service research journals were reviewed: International Journal of Service Industry Management, Journal of Services Marketing, Journal of Service Research, Managing Service Quality, and Service Industries… CONTINUE READING

From This Paper

Figures, tables, and topics from this paper.


Publications citing this paper.


Publications referenced by this paper.
Showing 1-10 of 21 references

Research themes, concepts and relationships: A study of International Journal of Service Industry Management (1990-2005)

  • A. Pilkington, K. H. Chai
  • International Journal of Service Industry…
  • 2008
Highly Influential
4 Excerpts

An examination of the globalisation of authorship in publishing in 20 leading marketing journals

  • M. J. Polonsky, R. Garma, J. D. Mittelstaedt
  • European Business Review,
  • 2006
Highly Influential
3 Excerpts

Publications in major marketing journals: An analysis of scholars and marketing department

  • A. Bakir, S. J. Vittel, G. M. Rose
  • Journal of Marketing Education,
  • 2000
Highly Influential
5 Excerpts

Scholarly marketing publication: the American advantage?

  • B. Babin
  • European Business Review,
  • 2008
2 Excerpts

A profile of information systems research published in information and management

  • P. Palvia, P. Pinjani
  • Information and Management,
  • 2007
3 Excerpts

How international are the top academic journals? The case of marketing

  • D. Rosenstreich, B. Wooliscroft
  • European Business Review,
  • 2006
1 Excerpt

Bibliometrics as a research field

  • W. Glanzel
  • 2003
3 Excerpts

European retail journals: a bibliometric analysis

  • A. Findlay, L. Sparks
  • International Journal of Retail & Distribution…
  • 2002
1 Excerpt

Research at the margin: challenges for the scholars working outside the American-European domain

  • P.G.P. Walters
  • International Marketing Review,
  • 2001
1 Excerpt

Similar Papers

Loading similar papers…