Beyond the Wall of Text: How Information Design Can Make Contracts User-Friendly

@inproceedings{Passera2015BeyondTW,
  title={Beyond the Wall of Text: How Information Design Can Make Contracts User-Friendly},
  author={Stefania Passera},
  booktitle={HCI},
  year={2015}
}
This study investigates the unique contribution of layout and visual cues to the comprehension of complex texts. [] Key Result An experimental evaluation shows how it is not enough to simply reorganise the text in a more logical, user-friendly order, but real improvements in comprehension speed and accuracy can only be observed when enhancements to the textual structure of the contract are accompanied by an improved layout and other visual solutions.
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