Beyond the Budgetary Control System: Towards a Two-Tiered Process of Management Control

@inproceedings{Marginson1999BeyondTB,
  title={Beyond the Budgetary Control System: Towards a Two-Tiered Process of Management Control},
  author={David Marginson},
  year={1999}
}
This paper reports on a research study which sought to explore some of the processes of control operating within a major British organization, Telco Ltd. This organization provides a range of communications and information services to both business and private customers. The initial theoretical perspectives which ?guided? the data collection phase of the study are outlined at the outset of the paper. The findings of the case are then presented and discussed in relation to these initial… CONTINUE READING

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