Beyond opening up the black box: Investigating the role of algorithmic systems in Wikipedian organizational culture

@article{Geiger2017BeyondOU,
  title={Beyond opening up the black box: Investigating the role of algorithmic systems in Wikipedian organizational culture},
  author={R. Stuart Geiger},
  journal={CoRR},
  year={2017},
  volume={abs/1709.09093}
}
Scholars and practitioners across domains are increasingly concerned with algorithmic transparency and opacity, interrogating the values and assumptions embedded in automated, black-boxed systems, particularly in user-generated content platforms. I report from an ethnography of infrastructure in Wikipedia to discuss an often understudied aspect of this topic: the local, contextual, learned expertise involved in participating in a highly automated social–technical environment. Today, the… CONTINUE READING
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