Beyond answers: dimensions of the advice network

@article{Cross2001BeyondAD,
  title={Beyond answers: dimensions of the advice network},
  author={Rob Cross and Stephen P. Borgatti and Andrew Parker},
  journal={Social Networks},
  year={2001},
  volume={23},
  pages={215-235}
}
In this paper, we report the result of a research project investigating social aspects of knowledge sharing and development. Prior research in a consulting firm revealed that respondents recognized five kinds of informational benefits when consulting others: solutions, meta-knowledge, problem reformulation, validation and legitimation. We employed these dimensions in a systematic network analysis of a different sample of people (human resource managers in a large conglomerate), using each of… CONTINUE READING
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