Beyond Normal Accidents and High Reliability Organizations : The Need for an Alternative Approach to Safety in Complex Systems

@inproceedings{Marais2004BeyondNA,
  title={Beyond Normal Accidents and High Reliability Organizations : The Need for an Alternative Approach to Safety in Complex Systems},
  author={Karen Marais and Nicolas Dulac and Nancy Leveson},
  year={2004}
}
Organizational factors play a role in almost all accidents and are a critical part of understanding and preventing them. Two prominent sociological schools of thought have addressed the organizational aspects of safety: Normal Accident Theory (NAT) [15, 23] and High Reliability Organizations (HRO) [7, 8, 19, 20, 22, 25, 26, 27]. In this paper, we argue that the conclusions of HRO researchers (labeled HRO in the rest of this paper) are limited in their applicability and usefulness for complex… CONTINUE READING
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