Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication

  title={Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication},
  author={Bonnie A. Nardi},
  journal={Computer Supported Cooperative Work (CSCW)},
  • B. Nardi
  • Published 1 April 2005
  • Computer Science
  • Computer Supported Cooperative Work (CSCW)
Computer-mediated communication (CMC) is a keystone of computer-supported collaborative work. Current CMC theory utilizes an information channel metaphor in which media vary according to how well they afford the transfer of messages in the channel, i.e., bandwidth. This paper draws attention to a different aspect of communication argued to be equally important: a relation between people that defines a state of communicative readiness in which fruitful communication is likely. Drawing on… 

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