Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication

@article{Nardi2004BeyondBD,
  title={Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication},
  author={Bonnie A. Nardi},
  journal={Computer Supported Cooperative Work (CSCW)},
  year={2004},
  volume={14},
  pages={91-130}
}
  • B. Nardi
  • Published 1 April 2005
  • Computer Science
  • Computer Supported Cooperative Work (CSCW)
Computer-mediated communication (CMC) is a keystone of computer-supported collaborative work. Current CMC theory utilizes an information channel metaphor in which media vary according to how well they afford the transfer of messages in the channel, i.e., bandwidth. This paper draws attention to a different aspect of communication argued to be equally important: a relation between people that defines a state of communicative readiness in which fruitful communication is likely. Drawing on… 

Communication Objectives Model (COM): A Taxonomy of Face-to-Face Communication Objectives to Inform Tele-Presence Technology Adoption

The Communication Objectives Model (COM) is reported, a framework developed to understand differences in the performance of communication objectives between CMC and face-to-face interactions, and guide future research on measurement of such communication objectives.

Designing Communication Devices for Long Distance Dating Relationships

It is demonstrated that increasing feelings of Social Presence can have a longer-term impact on LDDRs through increasing their feelings of Closeness towards one another, suggesting that SP is suitable concept to try and support through the design of communication technologies.

Do You Think What I Think: Perceptions of Delayed Instant Messages in Computer-Mediated Communication of Romantic Relations

This work examines how romantic partners grow, perceive, and use mutual knowledge about each other in delayed IM to resolve the expectancy violation and proposes several theoretical and practical implications.

Interpreting Instant Messaging: Context and Meaning in Computer-Mediated Communication

  • D. Jacobson
  • Computer Science
    Journal of Anthropological Research
  • 2007
Examining in instant messaging, a particular mode of computer-mediated communication, how individuals with different kinds of knowledge interpret online interaction finds that concepts in anthropological usage and those used in other disciplines help to address that gap.

The Usage of Informal Computer Based Communication in the Context of Organization’s Technological Resources

The theoretical analysis and empirical research showed, that significant part of courts administration staff is prone to use technological resources of their office for informal communication, and computer based communication is not beneficial for developing informal contacts between workers.

Instant Messaging at a Virtual Newsroom

This research examines an entertainment website, Jezebel.com, to understand how the site’s use of a virtual newsroom and computer-mediated communication influences organizational dynamics and

Configurations of Relationships in Different Media: FtF, Email, Instant Messenger, Mobile Phone, and SMS

Face-to-face (FtF) seems to be a universal medium without significant differences across respondents’ employment categories and configurations of relationships among social roles overall and across media.

Discourses on Mobility and Technological Mediation: The Texture of Ubiquitous Interaction

The concept of ubiquitous interaction is presented as emergent pattern of mobile communication and theoretical framework to propose questions for future research, considering how mobility and its opposite (immobility) can bring the emergence of mobile techno -elites entitled to travel both physically and virtually.

I'll knock you when I'm ready...: reflecting on media richness beyond bandwidth and imitation

This work introduces Knock-Knock as a novel, shape-changing communication medium, and uses it as a rhetorical tool to reflect upon the notion of media richness.
...

References

SHOWING 1-10 OF 96 REFERENCES

Relational communication in computer-mediated interaction

This study involved an experiment of the effects of time and communication channel--computer conferencing versus face-to-face meetings--on impression development, message personalization, and

Interpersonal Effects in Computer-Mediated Interaction

Several theories and much experimental research on relational tone in computer-mediated communication (CMC) points to the lack of nonverbal cues in this channel as a cause of impersonal and

Social psychological aspects of computer-mediated communication

This article describes some of the issues raised by electronic communication, illustrates one empirical approach for investigating its social psychological effects, and discusses why social psychological research might contribute to a deeper understanding of computer-mediated communication specifically and of computers and technological change in society more generally.

Theories and methods in mediated communication

Studying studies of mediated communication allow us to isolate the individual contribution of different nonverbal behaviours, such as gaze and gesture to communication, and help to clarify the overall influence of visual information in communications, and the effects of communication interactive processes such as feedback on communication.

Evaluating video as a technology for informal communication

The research described here evaluates the adequacy of a version of a desktop video/audio conferencing system for supporting informal communication in a research and development laboratory and discusses of requirements for successful technology to support informal communication.

Reducing social context cues: electronic mail in organizational communication

It is argued that electronic mail does not simply speed up the exchange of information but leads to the exchangeof new information as well, and much of the information conveyed through electronic mail was information that would not have been conveyed through another medium.

Rethinking video as a technology for interpersonal communications: theory and design implications

It is suggested that research move away from an exclusive focus on non-verbal communication, and begin to investigate these other uses of real-time video, as well as identify design implications and outstanding research questions derived from current findings.

Electronic Mail and Organizational Communication: Does Saying Hi Really Matter?

When people use electronic mail, they can communicate even when they are not physically or temporally proximate. Thus, it is not surprising that most studies report that the use of electronic mail

Interaction and outeraction: instant messaging in action

Findings from an ethnographic study of instant messaging in the workplace and its implications for media theory are discussed and how outeractional aspects of communication affect media choice and patterns of media use are discussed.

Media Symbolism, Media Richness, and Media Choice in Organizations

Symbolic interactionism is presented as a theoretical approach for understanding media choice processes during managerial communications. In an exploratory study, 65 managers from 11 organizations
...