Better Health Explorer: Designing for Health Information Seekers

@inproceedings{Pang2015BetterHE,
  title={Better Health Explorer: Designing for Health Information Seekers},
  author={Patrick Cheong-Iao Pang and Karin M. Verspoor and Jon M. Pearce and Shanton Chang},
  booktitle={OZCHI},
  year={2015}
}
A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction… CONTINUE READING
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