Best practices in quality management for achieving quality and innovation performance

@article{Leavengood2009BestPI,
  title={Best practices in quality management for achieving quality and innovation performance},
  author={S. Leavengood and T. Anderson},
  journal={PICMET '09 - 2009 Portland International Conference on Management of Engineering & Technology},
  year={2009},
  pages={717-738}
}
  • S. Leavengood, T. Anderson
  • Published 2009
  • Business
  • PICMET '09 - 2009 Portland International Conference on Management of Engineering & Technology
In many business sectors today, focus on quality as a competitive tool has been replaced by a focus on innovation. Does this suggest that quality is dead? Or can quality management systems be adapted to lead to innovation performance in addition to quality performance? Research exploring the quality-innovation connection suggests that quality is necessary but insufficient in todays business environment. Thus, while quality is certainly not dead, long-term success, however, depends on firms… Expand
2 Citations

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