Best practices in business process redesign: use and impact

@article{Mansar2007BestPI,
  title={Best practices in business process redesign: use and impact},
  author={Selma Limam Mansar and Hajo A. Reijers},
  journal={Bus. Process. Manag. J.},
  year={2007},
  volume={13},
  pages={193-213}
}
Purpose – This paper seeks to provide business process redesign (BPR) practitioners and academics with insight into the most popular heuristics to derive improved process designs. [...] Key Result The presented list of BPR best practices is directly applicable to derive new process designs.Originality/value...Expand
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161 Citations
Highly Influential Citations
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67
Methods Citations
22
Results Citations
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161 Citations

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References

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TLDR
The overall conclusion is that the framework is indeed helpful in supporting process redesign and that its core elements are recognised and put in practice by the BPR practitioner community. Expand
Best practices in business process redesign : an overview and qualitative evaluation of successful redesign heuristics
To implement business process redesign several best practices can be distinguished. This paper gives an overview of heuristic rules that can support practitioners to develop a business process design… Expand
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This article investigates BPR Methods, Techniques, and Tools and places them within an empirically derived reference framework and a comprehensive picture of BPR emerges that includes MTTs that help in reengineering strategy, people, management, structure, and technology dimensions of business processes. Expand
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This paper presents the results of a study undertaken in Australia which investigated the extent of Australian thinking and experience with business process reengineering (BPR). The data for the… Expand
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The information systems (IS) and management literature, broadly conceived, is replete with management innovation and change programmes. All are designed to enhance business performance and… Expand
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