Best practices in business process redesign: use and impact

@article{Mansar2007BestPI,
  title={Best practices in business process redesign: use and impact},
  author={Selma Limam Mansar and Hajo A. Reijers},
  journal={Bus. Process. Manag. J.},
  year={2007},
  volume={13},
  pages={193-213}
}
Purpose – This paper seeks to provide business process redesign (BPR) practitioners and academics with insight into the most popular heuristics to derive improved process designs. [...] Key Result The presented list of BPR best practices is directly applicable to derive new process designs.Originality/value...Expand
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