Benchmarking outcomes in a public behavioral health setting: feedback as a quality improvement strategy.

Abstract

OBJECTIVE The purpose of this study was to evaluate the effectiveness of a large public behavioral health (PBH) agency serving only clients at or below the federal poverty level that had implemented continuous outcome feedback as a quality improvement strategy. METHOD The authors investigated the post treatment outcomes of 5,168 individuals seeking… (More)
DOI: 10.1037/a0036915

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