Barriers and strategies of process knowledge sharing in public sector organizations

@inproceedings{Ahrend2013BarriersAS,
  title={Barriers and strategies of process knowledge sharing in public sector organizations},
  author={Norbert Ahrend and Fabian Pittke},
  year={2013}
}
Nowadays business process management (BPM) is integral part of many organizations in the private sector. Considering the implementation and maturity of BPM in public authorities, this does not hold true to the same degree. In particular, the willingness to share knowledge about business processes is very limited. This represents a severe problem since… CONTINUE READING