BPMN and Design Patterns for Engineering Social BPM Solutions

@inproceedings{Brambilla2011BPMNAD,
  title={BPMN and Design Patterns for Engineering Social BPM Solutions},
  author={Marco Brambilla and Piero Fraternali and Carmen Vaca},
  booktitle={Business Process Management Workshops},
  year={2011}
}
The integration of social software and BPM can help organizations harness the value of informal relationships and weak ties, without compromising the consolidated business practices embedded in conventional BPM solutions. This paper presents a process design methodology, supported by a tool suite, for addressing the extension of business processes with social features. The social process design exploits an extension of BPMN for capturing social requirements, a gallery of social BPM design… CONTINUE READING