Awareness and impact of business excellence in Asia

@inproceedings{Mann2011AwarenessAI,
  title={Awareness and impact of business excellence in Asia},
  author={Robin Mann and Dotun Adebanjo and T. Laosirihongthong and Prattana Punnakitikashem},
  year={2011}
}
The primary objective of this research was to investigate the use of business excellence (BE) in Asian organisations. The study examines the drivers of implementation of BE, levels of awareness of BE in Asian organisations as well as the impact of its adoption. A questionnaire survey of 74 organisations in five Asian countries was carried out and, furthermore, qualitative data were collected from 21 discussion groups held in all five countries and from 13 interviews held with senior executives… CONTINUE READING

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