Automated patient surveys link risk assessment, satisfaction to action--in real time.

  • Published 1997 in
    Data strategies & benchmarks : the monthly…

Abstract

A New Hampshire physician network's unique yet simple and inexpensive patient risk assessment surveys are administered, completed, and acted upon in real time--resulting in measurably improved quality and outcomes. Here's how the surveying program works, how physician buy-in is achieved, and samples of a survey and feedback form.

Cite this paper

@article{1997AutomatedPS, title={Automated patient surveys link risk assessment, satisfaction to action--in real time.}, author={}, journal={Data strategies & benchmarks : the monthly advisory for health care executives}, year={1997}, volume={1 1}, pages={8-11} }