At What Level (and in Whom) We Trust

@article{Fulmer2012AtWL,
  title={At What Level (and in Whom) We Trust},
  author={Christine Fulmer and Michele J. Gelfand},
  journal={Journal of Management},
  year={2012},
  volume={38},
  pages={1167 - 1230}
}
Despite the importance of trust across multiple levels in organizations, extant reviews have focused predominantly on trust at the individual level. A systematic review of trust research across levels and trust referents is sorely needed to synthesize the growing number of both micro and macro studies on this topic. Moreover, as trust is a linchpin for divergent areas, such as negotiation, leadership, team processes, human resource management, organizational change, entrepreneurship, and… 

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