Assessment of hospital processes using a process mining technique: Outpatient process analysis at a tertiary hospital

Abstract

INTRODUCTION Many hospitals are increasing their efforts to improve processes because processes play an important role in enhancing work efficiency and reducing costs. However, to date, a quantitative tool has not been available to examine the before and after effects of processes and environmental changes, other than the use of indirect indicators, such as… (More)
DOI: 10.1016/j.ijmedinf.2015.12.018

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@article{Yoo2016AssessmentOH, title={Assessment of hospital processes using a process mining technique: Outpatient process analysis at a tertiary hospital}, author={Sooyoung Yoo and Minsu Cho and Eunhye Kim and Seok Kim and Yerim Sim and Dong Hyun Yoo and Hee Hwang and Minseok Song}, journal={International journal of medical informatics}, year={2016}, volume={88}, pages={34-43} }