Assessing the good will of community users in an academic library

@inproceedings{Dole2012AssessingTG,
  title={Assessing the good will of community users in an academic library},
  author={Wanda V. Dole and J. Brian Hill},
  year={2012}
}
Purpose – The purpose of this paper is to report the second phase of a study on the impact of one North American academic library extending library privileges gratis to community users.Design/methodology/approach – The paper reports the results of a web‐based survey of community users at the University of Arkansas at Little Rock (UALR), Arkansas, USA. The survey was conducted to obtain information on demographics and community users' perception of the value of library privileges.Findings… CONTINUE READING

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