Assessing the Supportiveness of Gift Emoticons in Care Scenarios

Abstract

There is potential for an Intelligent Virtual Agent to provide good emotional support for carers; however, its text-based messages lack context and may be misconstrued. One possible solution is to use gift emoticons to convey support. I investigate how supportive an emotional support statement is when paired with a digital gift of flowers, varying the… (More)
DOI: 10.1145/2702613.2726969

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Cite this paper

@inproceedings{Smith2015AssessingTS, title={Assessing the Supportiveness of Gift Emoticons in Care Scenarios}, author={Kirsten A. Smith}, booktitle={CHI Extended Abstracts}, year={2015} }