Corpus ID: 16655218

Assessing the Business Value of Knowledge Retention Projects : Results of Four Case Studies

  title={Assessing the Business Value of Knowledge Retention Projects : Results of Four Case Studies},
  author={Denise Johnson McManus and Larry T. Wilson and Charles A. Snyder},
Although the business value of Knowledge Management continues to be debated, it is evident that organizations need to manage their valuable corporate knowledge from a practical standpoint. Many researchers and practitioners agree that Knowledge Management (KM) must be defined in terms of business objectives. Organizational resistance to KM efforts is attributed to the lack of evidence that KM implementations are effective and can be measured, resulting in a positive impact to the bottom-line… Expand

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