Assessing patients' experience of integrated care: a survey of patient views in the North West London Integrated Care Pilot

  title={Assessing patients' experience of integrated care: a survey of patient views in the North West London Integrated Care Pilot},
  author={Nikolaos Mastellos and Laura Hilton Gunn and Matthew I Harris and Azeem Majeed and Josip Car and Yannis Pappas},
  booktitle={International journal of integrated care},
INTRODUCTION Despite the importance of continuity of care and patient engagement, few studies have captured patients' views on integrated care. This study assesses patient experience in the Integrated Care Pilot in North West London with the aim to help clinicians and policymakers understand patients' acceptability of integrated care and design future initiatives. METHODS A survey was developed, validated and distributed to 2029 randomly selected practice patients identified as having a care… CONTINUE READING

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