Assessing knowledge management success/effectiveness models

@article{Jennex2004AssessingKM,
  title={Assessing knowledge management success/effectiveness models},
  author={Murray E. Jennex and Lorne Olfman},
  journal={37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the},
  year={2004},
  pages={10 pp.-}
}
This paper proposes a framework for assessing knowledge management system, KMS, success models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for two types of approaches to building a KMS. The framework is then applied to four KMS success models found in the literature and is determined to be a useful framework for assessing KMS success models. 
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Development Recommendations for Knowledge Management/ Organizational Memory Systems

  • M. E. Jennex, L. Olfman
  • Information Systems Development Conference
  • 2000
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19 Excerpts

Technology Is Not Enough: Improving Performance by Building Organizational Memory

  • R. Cross
  • Sloan Management Review, Volume 41, Number 2…
  • 2000
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7 Excerpts

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