Assessing family satisfaction with care of critically ill patients: a pilot study.

  title={Assessing family satisfaction with care of critically ill patients: a pilot study.},
  author={Susan M Roberti and Joyce J. Fitzpatrick},
  journal={Critical care nurse},
  volume={30 6},
  pages={18-26; quiz 27}
customers’ expectations while being cost conscious and efficient. Satisfaction is typically measured by satisfaction surveys that patients complete about their recent hospital experience. However, assessing patient satisfaction in critical care environments becomes complicated. Often patients are not making decisions related to their own care because of their severity of illness and level of consciousness. Patients are typically too sick to determine the level of satisfaction with care provided… CONTINUE READING

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Impact of a family information leaflet on effectiveness of information provided to family members of intensive care unit patients

  • E Azoulay, F Pochard, S Chrevret
  • Am J Respir Crit Care Med
  • 2002
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