Assessing Suitability of adaptive Case Management

@inproceedings{Pillaerds2017AssessingSO,
  title={Assessing Suitability of adaptive Case Management},
  author={Jeroen Pillaerds and Rik Eshuis},
  booktitle={ECIS},
  year={2017}
}
Business Process Management (BPM) includes methods and techniques to support the execution of business processes. In recent years, Adaptive Case Management (ACM) has been proposed as new BPM technology for supporting knowledge-intensive processes. However, there is currently no structured way of quickly deciding upon the suitability of an ACM system to a specific business process. This paper presents a framework for assessing to which extent ACM is suitable for a particular business process. It… CONTINUE READING

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