Assessing Benefits of Business Intelligence Systems – a Case Study

  title={Assessing Benefits of Business Intelligence Systems – a Case Study},
  author={Jurij Jakli},
  • Jurij Jakli
  • Published 2010
Several arguments can be found in business intelligence literature that the use of business intelligence systems can bring multiple benefits, for example, via faster and easier access to information, savings in information technology (‘IT’) and greater customer satisfaction all the way through to the improved competitiveness of enterprises. Yet, most of these benefits are often very difficult to measure because of their indirect and delayed effects on business success. On top of the… CONTINUE READING
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