Artificial Intelligence and the Public Sector—Applications and Challenges

  title={Artificial Intelligence and the Public Sector—Applications and Challenges},
  author={Bernd W. Wirtz and Jan C. Weyerer and Carolin Geyer},
  journal={International Journal of Public Administration},
  pages={596 - 615}
ABSTRACT Advances in artificial intelligence (AI) have attracted great attention from researchers and practitioners and have opened up a broad range of beneficial opportunities for AI usage in the public sector. Against this background, there is an emerging need for a holistic understanding of the range and impact of AI-based applications and associated challenges. However, previous research considers AI applications and challenges only in isolation and fragmentarily. Given the lack of a… 
The spread of Artificial Intelligence in the public sector: a worldwide overview
A taxonomy for mapping the features of AI projects and the current trends in the development of such projects using the abovementioned taxonomy is provided to provide a worldwide overview of the current widespread of AI applications.
An Artificial Intelligence Definition and Classification Framework for Public Sector Applications
This article presents a classification framework for AI applications that facilitates the work in public sector (in the role of user) deployment and tries to provide a lens to different deployment-related questions.
A Snapshot of AI Solutions in the Public Sector
This paper aims at providing an overview of the state-of-the-art of AI applications, in order to explore the trends and identify promising paths for future research using an original and up-to-date study of existing AI projects worldwide.
Artificial Intelligence in the Public Sector - a Research Agenda
ABSTRACT Artificial intelligence (AI) is becoming increasingly important for the public sector. As the number of studies in this field increases, this study provides a systematic overview of the
A Review of Artificial Intelligence in Government and its Potential from a Public Policy Perspective
AI has potential benefits in the public health, public policies on climate change, public management, decision-making, disaster prevention and response, improving government-citizen interaction, personalization of services, interoperability, analyzing large amounts of data, detecting abnormalities and patterns, and discovering new solutions through dynamic models and simulation in real time.
The use of AI in public services: results from a preliminary mapping across the EU
The preliminary analysis suggests that most AI initiatives are started with efficiency goals in mind, and they occur mainly in the general public service policy area.
Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review
The advent of machines power-driven by Artificial Intelligence (AI) have strongly influenced the world in the 21st century. The future of AI is promising and is offering a wide range of opportunities
A Typology for Applications of Public Sector AI
The use of Artificial Intelligence (AI) in the public sector is on the rise. Yet, there is no clear definition of AI. While AI is considered to be useful for process optimizing and efficiency, there
Governance of artificial intelligence
ABSTRACT The rapid developments in Artificial Intelligence (AI) and the intensification in the adoption of AI in domains such as autonomous vehicles, lethal weapon systems, robotics and alike pose


Regulating Artificial Intelligence Systems: Risks, Challenges, Competencies, and Strategies
Artificial intelligence technology (or AI) has developed rapidly during the past decade, and the effects of the AI revolution are already being keenly felt in many sectors of the economy. A growing
Artificial Intelligence and Public Policy
There is growing interest in the market potential of artificial intelligence (AI) technologies and applications as well as in the potential risks that these technologies might pose. As a result,
Preparing for the future of Artificial Intelligence
  • A. Bundy
  • Computer Science
  • 2016
This exploration uncovers a number of important issues and concludes with 23 recommendations, which I recommend to anyone wanting a balanced review of the state of the AI art, its potential impact and what ethical, economic and societal issues it presents.
Concrete Problems in AI Safety
A list of five practical research problems related to accident risk, categorized according to whether the problem originates from having the wrong objective function, an objective function that is too expensive to evaluate frequently, or undesirable behavior during the learning process, are presented.
Artificial Intelligence and the ‘Good Society’: the US, EU, and UK approach
It is concluded that the reports address adequately various ethical, social, and economic topics, but come short of providing an overarching political vision and long-term strategy for the development of a ‘good AI society’.
Social and Ethical Impact of Artificial Intelligence on Public - A Case Study of University Students
The extent to which public and expert opinion mirrors the reality of the Artificial Intelligence field is analysed to analyse to determine the current and growing use of AI techniques; characterize the benefits and constraints of using such techniques.
A Framework for Searching for General Artificial Intelligence
This document seeks to describe and unify principles that guide the basis of the development of general artificial intelligence, and defines intelligence as the ability to acquire skills that narrow this search, diversify it and help steer it to more promising areas.
The Cambridge Handbook of Artificial Intelligence
Artificial intelligence, or AI, is a cross-disciplinary approach to understanding, modeling, and creating intelligence of various forms. It is a critical branch of cognitive science, and its
Long-Term Trends in the Public Perception of Artificial Intelligence
It is found that discussion of AI has increased sharply since 2009, and that these discussions have been consistently more optimistic than pessimistic, however, when it comes to specific concerns, worries of loss of control of AI, ethical concerns for AI, and the negative impact of AI on work have grown in recent years.
Risks of general artificial intelligence
The papers in this special volume of the Journal of Experimental and Theoretical Artificial Intelligence are the outcome of a conference on the ‘Impacts and Risks of Artificial General Intelligence’