Artificial Intelligence Chatbots are New Recruiters

  title={Artificial Intelligence Chatbots are New Recruiters},
  author={Nishad Nawaz and Anjali Mary Gomes},
  journal={Organizational Communication eJournal},
  • N. Nawaz, A. Gomes
  • Published 18 January 2020
  • Organizational Communication eJournal
The purpose of the paper is to assess the artificial intelligence chatbots influence on recruitment process. The authors explore how chatbots offered service delivery to attract and candidates engagement in the recruitment process. The aim of the study is to identify chatbots impact across the recruitment process. The study is completely based on secondary sources like conceptual papers, peer reviewed articles, websites are used to present the current paper. The paper found that artificial… Expand
1 Citations
Artificial Intelligence-Based Job Applicant Profile Quality Assessment and Relevance Ranking Using Clusters in Talent Acquisition Process
An AI model has been developed to assess the quality and candidate profile selection and selected which are relevant to the job description which reduces the cost of hiring and also saves time in the process. Expand


Transparency in Maintenance of Recruitment Chatbots
Experiences with implementing conversational agents in the recruitment domain based on a machine learning (ML) system and how a key contact role poses challenges for transparency in sustained maintenance of this kind of ML-based mediating system are reported on. Expand
Chatbots and the new world of HCI
If technology giants like Google, Facebook, and Microsoft are right, the authors will be moving their digital interaction from websites and apps with graphical user interfaces to messaging platforms such as Messenger and Allo, and huge challenges and opportunities await in the field of HCI. Expand
The influence of technology on the future of human resource management
The primary purposes of the present article are to review the current effects of technology on HR processes, consider the existing literature on the topic, and discuss the advantages and potential limitations of using these systems. Expand
Human Resource Information System: A Review of Previous Studies
Abstract Purpose - This paper aims to review research on the topic human resource information system to establish the current body of knowledge, on this regard, to suggest some promising avenues forExpand
A Comprehensive Literature Review of the Digital HR Research Filed
Purpose: This paper aims to review on the topic of HR and Technology to establish the current trends of HR Technology and, on this basis, to suggest some promising avenues for future research.Expand
Robotic Process Automation for Recruitment Process
  • Dr Nishad Nawaz
  • Computer Science
  • 2019
The role of technology and impact of RPA on the recruitment industry as well as clients in the Industry and the highlighted Inputs for successful integration and possible applications for recruitment industry are explained. Expand
Real conversations with artificial intelligence: A comparison between human-human online conversations and human-chatbot conversations
While human language skills transfer easily to human-chatbot communication, there are notable differences in the content and quality of such conversations. Expand
AI, performance management and engagement: keeping your best their best
O neof the biggest impacts of artificial intelligence (AI) on HR is and will continue to be around performance management. Adobe showed us years ago that performance management is not just a one-timeExpand
The impact of emerging technologies on work: a review of the evidence and implications for the human resource function
Evidence suggests that the latest technologies, such as artificial intelligence and robotics, are being employed by organisations to automate simple and repetitive tasks as well as to make complex decisions quickly and more accurately via predictive algorithms. Expand
HR in the digital age: how digital technology will change HR’s organization structure, processes and roles
Purpose The purpose of this paper is to examine the transformative impact of digital technology on the types of services offered by HR and how those services are delivered. The authors explore howExpand