Artifacts and collaborative work in healthcare: methodological, theoretical, and technological implications of the tangible

@article{Xiao2005ArtifactsAC,
  title={Artifacts and collaborative work in healthcare: methodological, theoretical, and technological implications of the tangible},
  author={Yan Xiao},
  journal={Journal of biomedical informatics},
  year={2005},
  volume={38 1},
  pages={26-33}
}
Although modeled as knowledge work with emphasis on data flow and decision making, healthcare is delivered in the context of a highly structured physical environment, with much effort and emphasis placed on physical and spatial arrangement and re-arrangement of workers, patients, and materials. The tangible aspects of highly collaborative healthcare work have profound implications for research and development of information and communication technology (ICT) despite the tendency to model work… CONTINUE READING

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