Articulations of wikiwork: uncovering valued work in wikipedia through barnstars

@article{Kriplean2008ArticulationsOW,
  title={Articulations of wikiwork: uncovering valued work in wikipedia through barnstars},
  author={Travis Kriplean and Ivan Beschastnikh and David W. McDonald},
  journal={Proceedings of the 2008 ACM conference on Computer supported cooperative work},
  year={2008}
}
Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad division of labor. Yet the research literature lacks empirical studies that detail which types of work are valued by participants in an online community. A content analysis of Wikipedia barnstars -- personalized tokens of appreciation given to participants -- reveals a wide range of valued work extending far beyond simple… 

Figures from this paper

Editing beyond articles: diversity & dynamics of teamwork in open collaborations

TLDR
It is suggested that WikiProject participation reflects community concerns and shifts in the community's conception of valued work over the past six years, and implications for other open collaborations that need flexible, adaptable coordination mechanisms to support a range of content creation, curation and community maintenance tasks.

Coordination and beyond: social functions of groups in open content production

TLDR
A study of the English edition of Wikipedia in which a mixed methods approach was used to understand how nested organizational structures called Wiki project support collaboration demonstrates how WikiProjects not only help Wikipedians coordinate tasks and produce articles, but also support community members and small groups of editors in important ways.

Exploring the Knowledge Curation Work of Wikidata

  • T. Kanke
  • Business
    Bull. IEEE Tech. Comm. Digit. Libr.
  • 2019
TLDR
The findings of this study can go beyond understanding how Wikidata curates knowledge and potentially inform the design of other similar online production communities, scientific research institutional repositories, digital archives, and libraries.

Project talk: coordination work and group membership in WikiProjects

TLDR
A content analysis of work-related discussions from the talk pages of 138 WikiProjects suggests that WikiProject collaboration is less structured and more open than that of many virtual teams and that Wiki project may function more like FLOSS projects than traditional groups.

A taxonomy of Wiki genres in enterprise settings

TLDR
It is argued that "enterprise wiki" is a blanket term describing three different genres of wiki: single contributor Wikis, group or team wikis, and internal-use encyclopedias emulating Wikipedia.

Factors impeding Wiki use in the enterprise: a case study

TLDR
This research explored factors that impacted the use of wikis as a tool to support the dissemination of knowledge within an enterprise and uncovered a heavy reliance on other, non-wiki tools based on a variety of factors including work practice, lack of guidelines, and cultural sensitivities.

Technology-mediated contributions: editing behaviors among new wikipedians

TLDR
This study extends prior research on TMSP and Wikipedia by examining in detail the characteristics of the revisions that new contributors make, and focuses on new users who maintain a minimum level of sustained activity during their first six months.

CHS: Small: Collaborative Research: Community Success: Advancing Knowledge of Collaborative Organization Through Large-Scale Empirical Comparison of Peer Production Systems

  • Computer Science
  • 2015
TLDR
Inspired by large, successful peer production projects, thousands of wikis and free/libre open source software (FLOSS) projects are started each year.

Negotiating with angry mastodons: the wikipedia policy environment as genre ecology

TLDR
A comparative content analysis of all three genres (policies, guidelines, and essays) is performed and it is demonstrated that they focus on different areas of community regulation.

Beyond Wikipedia: coordination and conflict in online production groups

TLDR
The results suggest that coordination mechanismseffective for managing conflict are not always the same as those effective for managing task quality, and that designers must take into account the social benefits of coordination mechanisms in addition to their production benefits.
...

References

SHOWING 1-10 OF 46 REFERENCES

Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia

TLDR
This descriptive study uses two perspectives on social activity to understand the experiences of individuals who became active collaborators in Wikipedia, a prolific, cooperatively-authored online encyclopedia and suggests a new paradigm for collaborative systems.

Studying cooperation and conflict between authors with history flow visualizations

TLDR
This paper investigates the dynamics of Wikipedia, a prominent, thriving wiki, and focuses on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.

The Hidden Order of Wikipedia

TLDR
This case study is the Featured Article (FA) process, one of the best established procedures on Wikipedia, and it is demonstrated how this process blends elements of traditional workflow with peer production.

Wikipedian Self-Governance in Action: Motivating the Policy Lens

TLDR
This work focuses on the enactment and creation of Wikipedian policies in discussions on the talk pages that accompany each article, finding that policies are widely used by registered users and administrators, that their use is converging and stabilizing in and across these groups, and that theirUse illustrates the growing importance of certain classes of work, in particular source attribution.

Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in wikipedia

TLDR
This descriptive study draws on prior work on rules and policies in organizations to propose and apply a conceptual framework for understanding the natures and roles of policies in Wikipedia and concludes that wikis are capable of supporting a broader range of structures and activities than other collaborative platforms.

Scaling Consensus: Increasing Decentralization in Wikipedia Governance

  • Andrea ForteA. Bruckman
  • Sociology
    Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008)
  • 2008
TLDR
Wikipedia is described as an organization with highly refined policies, norms, and a technological architecture that supports organizational ideals of consensus building and discussion and how governance in the site is becoming increasingly decentralized as the community grows.

Here Comes Everybody: The Power of Organizing Without Organizations

Shirky’s book discusses how social tools support group organization and communication in an entirely new way, one that was previously impossible. He does so by including anecdotes from users of

Collaboration with Lean Media: how open-source software succeeds

TLDR
Findings based on observation, interviews and quantitative analyses of two open-source projects suggest that spontaneous work coordinated afterward is effective, rational organizational culture helps achieve agreement among members and communications media moderately support spontaneous work.

How oversight improves member-maintained communities

TLDR
A collective effort model is used to predict how peer and expert editorial oversight affect members' contributions to a movie recommendation website and test these predictions in a field experiment with 87 contributors, finding Oversight increased both the quantity and quality of contributions while reducing antisocial behavior.

Socialization in an Open Source Software Community: A Socio-Technical Analysis

TLDR
This report reports on analyses of socialization in a particular OSS community and documents the relationships OSS newcomers develop over time with both the social and material aspects of a project, as well as discussing how these results could inform the design of software to support socialized in OSS projects.