Artefactual Multiplicity: A Study of Emergency-Department Whiteboards

  title={Artefactual Multiplicity: A Study of Emergency-Department Whiteboards},
  author={Pernille Bj\orn and Morten Hertzum},
  journal={Computer Supported Cooperative Work (CSCW)},
Whiteboards are highly important to the work in emergency departments (EDs). As a collaborative technology ED whiteboards are usually placed in the dynamic centre of the ED, and all ED staff will approach the whiteboard regularly to organize their individual yet interdependent work. Currently, digital whiteboards are replacing the ordinary dry-erase whiteboards in EDs, which bring the design and use of whiteboards in ED to our attention. Previous studies have applied the theoretical lenses of… CONTINUE READING
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